Delete Your Handiplats Account
This page explains how to delete your account in the Handiplats app by Kristoffer Jälén AB, what is deleted, and what is kept.
Delete your account in the app
- Open Handiplats on your iPhone, iPad or Android device.
- Open your account and tap your profile.
- Tap Delete Account, then confirm.
Your account is deleted right away.
Ask us to delete your account
If you can't use the app, email support@handiplats.com from the email address you sign in with, and ask us to delete your account. We delete it within 30 days and reply when it is done.
What is deleted
- Your profile: display name, email address and profile photo
- Photos you added to parking places
- Your saved places, reports and confirmations
- Your subscription status, except as listed below
- Your sign-in account and push notification registration
What is kept
- Parking places you added stay on the map for other people. They are no longer linked to you.
- Records of App Store subscription purchases, which Apple manages. Cancel the subscription in your device settings. Deleting your account does not cancel it.
- Crash reports, which are deleted automatically within 90 days, and anonymous usage statistics, which can't be linked to you.
Delete some of your data and keep your account
In the app you can remove your profile photo, change your display name, and remove places from your saved places.
To delete other data, such as photos or reports you added, email support@handiplats.com from the email address you sign in with and tell us what to delete. We delete it within 30 days.
Read the Privacy Policy for more about how Handiplats handles your data.